Terms, Conditions & Cancellation Policy

Your reservation at The Dorchester is made upon the following Terms, Conditions, and Cancellation policy:

Cancellation policy:

No refund will be provided if the reservation is canceled within 5 days (120 hours) of the arrival date. If the reservation is canceled more than 5 days prior to the arrival date, a full refund will be provided.

Terms and Conditions:

  • Pre-payment by credit card is required at the time of booking.

  • The Person booking the property must be 21 years of age or older and be present for the duration of the reservation.

  • Maximum occupancy is included on the listing details.

  • Only the registered number of guests are allowed in the suite.

  • Check-in time is 4pm.

  • Check-out time is to be no later than 11 am, unless otherwise agreed. Failure to depart before 11 am will result in an additional half-day charge.

  • One Parking Spot is included with your reservation. The vehicle must be removed at checkout time. The hotel assumes no liability for loss of or damage to motor vehicles, bicycles, ski equipment or objects parked or maneuvered on the hotel’s property, nor the contents thereof.

  • In the event of damage to your suite, the cost of repairs and cleaning will be charged to the registered guest.

  • Smoking is not permitted, and failure to respect this policy will result in a $250 charge.

  • Pets are not permitted, and failure to respect this policy will result in a $250 charge.

  • The cost of missing items (including towels and linens) will be charged to the registered guest.

  • Noise levels above normal casual talk may be disturbing to other guests. If a noise complaint is received from another hotel guest, you may be charged the full cost of the other party’s room. Please respect the privacy of others in the hotel.

  • Drinking activities are to be kept inside the suite. We are not licensed for alcoholic consumption in our hallways or public areas.

  • All doors to suites must remain closed, except for entry and exit from the suite.